Menú
Menu
Travel with us and experience Peru like never before! View tours →

Llamitas Tour Operator E.I.R.L.

Terms and Conditions

By booking a trip with us, you agree to be bound by these terms, cancellation policies and limitations of liability.

Last updated: January 2026
Home » Terms and conditions

Welcome to Llamitas Tour Operator E.I.R.L. As an agency committed to providing you with the best experiences in Peru, we ask that you carefully read these terms and conditions before making your reservation.

01 Reservations and Validity of Quotes

The quote we provide will be valid once your booking is confirmed. From that point on, we will be available to answer any questions you may have about your vacation. Please note that our quotes do not include international flights to and from Peru. If you would like our assistance booking international or domestic flights within Peru, these must be paid for immediately to ensure the offer’s validity, as prices may change daily.

02 Cancellation by the Agency

LLAMITAS TOUR OPERATOR reserves the right to cancel a program in the event of exceptional circumstances beyond our control, such as:

Force Majeure: Inability to operate the program due to unusual or unforeseen circumstances beyond our control. Examples include adverse weather conditions, strikes that prevent or jeopardize operations, or unforeseen inaccessibility of the route.

03 Cancellation by the User

To guarantee the service, a 30% prepayment is required. This prepayment is refundable only if it does not exceed the penalties detailed below. The deposit is used to reserve space and secure entry to archaeological sites, hotel availability, bus tickets, and train tickets. If you change the date or cancel the service, the following penalties will automatically apply:

Cancellation Penalty Table
Plazo de cancelación Penalidad Detalle
Confirmation up to 30 days in advance 10% of the total cost of the package
Between 20 and 15 days before 50% of the total cost of the package
Between 15 and 5 days before 80% of the total cost of the package
Within 5 days / NO SHOW 100% of the total cost of the package
The 30% deposit covers: archaeological sites, hotels, buses and train tickets.

If you have any questions about these terms, please don't hesitate to contact us. We're here to help you plan the best experience in Peru.

Contact us
WhatsApp